“Leadership – Controlling or Serving?”
“The climb to the top is arduous and long. People become exhausted, frustrated and disenchanted. They often are tempted to give up. Leaders must encourage the heart of their followers to carry on.
People do not start their work each day with a desire to lose. It is part of the leader’s job to show them that they can win.” (Encouraging the Heart, The Leadership Challenge, Kouses & Posner)
“What is it most of us really want from work? We would like to find the most effective, most productive, most rewarding way of working together. We would like to know that our work process uses all of the appropriate and pertinent resources: human, physical, financial. We would like a work process and relationships that meet our personal needs for belonging, for contributing, for meaningful work, for the opportunity to make a commitment, for the opportunity to grow and be at least reasonably in control of our own destinies. Finally, we’d like someone to say ‘Thank you!’” (Leadership is an Art, Max De Pree)
“Control is not leadership; management is not leadership; leadership is leadership. If you seek to lead, invest at least 50% of your time in leading yourself – your own purpose, ethics, principles, motivation, conduct. Invest at least 20% leading those with authority over you and 15% leading your peers.” (Dee Hock, Founder and CEO Emeritus, Visa)
“Leadership builds a community of purpose. Management builds a community capable of purpose.” (Ready to Lead? A Story for Leaders and Their Mentors by Alan Price)
“The first responsibility of a leader is to define reality.
The last is to say thank you.
In between, the leader is a servant.” (Leadership is an Art, Max De Pree)