Catalyst Quotes

“The Difficult Can Be Done Immediately”

“On the wall of my room when I was in rehab was a picture of the space shuttle blasting off, autographed by every astronaut now at NASA.  On the top of the picture it says, ‘We found nothing is impossible.’   That should be our motto.”    (Christopher Reeve)

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“Leaders provide support when they act as role models.  From the superheroes of our youth to the inspiring figures of adulthood, we’ve all craved having someone to show us how to behave.  This ‘if-I-had-a-pattern-I-could-follow-it’ stems from our earliest way of learning.  As very young children we watched the people around us, imitated their behavior, and learned about how the world worked.  Leaders can support by serving as role models.”    (Chris Clarke-Epstein, 78 Questions Every Leader Should Ask and Answer)

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“Leadership is a matter of having people look at you and gain confidence, seeing how you react. If you’re in control, they’re in control.”    (Tom Landry)

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” … team member(s) have “different strengths and weaknesses, work-style preferences, blind spots, and hot buttons.  There’s no way a leader can get a team to work together, experts say, without first learning how to work with each person as an individual.  Leadership is a one-on-one sport.”    (Eric Matson, Fast Company Magazine)

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“What do leaders … DO?

 First and foremost they assemble and then develop a top-flight team of people.

 Here’s the way I like to put it, which I label “Seven Steps to Sustaining Success”:

•  You take care of the people.
• The people take care of the service.
• The service takes care of the customer.
• The customer takes care of the profit.
• The profit takes care of the re-investment.
• The re-investment takes care of the re-invention.
• The re-invention takes care of the future.

(And at every step the only measure is EXCELLENCE.)

The obvious point:  Developing people comes first.  It is the ‘That without which there is nothing.’

The leader’s job?

Leaders ‘do’ people.”    (Tom Peters)

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“The difficult can be done immediately, the impossible takes a little longer.”    (The Army Corp of Engineers)

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